m:skinlab always respects customer privacy, commits to protecting customer personal information, and complies with current legal documents on user data protection.

“Personal information” in this policy helps the m:skinlab team identify customers. Information (may vary based on applicable law) includes:

1. Company: Company name, business establishment, tax code, etc.

2. Personal: Name, ID card number, date of birth.

3. Email, phone number, address, personal photo.

We always notify customers when it is necessary to collect customer information, and any information is voluntarily provided by customers.

WHEN DO YOU NEED TO PROVIDE US WITH INFORMATION?

All content displayed on the website is intended to serve your information needs and help you choose services. Hence, you may refer to all content on the website and services without providing additional personal information. In cases related to service registration, we will ask users to provide necessary personal details for customer support and care.

PERSONAL INFORMATION PROVIDED

When you provide the essential information, we will use it to respond to your request, or we may contact you by letter, email, text message, or phone. By complying with applicable laws, m:skinlab uses the above means to introduce new products, services, or promotions to you. By providing information to us through this website, you understand and consent to collecting, using, and disclosing personal details for certain purposes specified in this website.

You agree and accept that the personal information you provide when using the website and advertising services may be retained at m:skinlab’s headquarters or branches and that this information may be stored on some existing or unknown servers to operate and develop m:skinlab’s website and services.

If you order a product, request a service, or submit feedback to the website, we may contact you to obtain additional information necessary to process or fulfill your order or request. However, we will not provide this information to a third party without your permission, except where required by applicable law or to process your order.

m:skinlab is committed to protecting your privacy and does not sell your data to other companies for any purpose.

PROVIDING CUSTOMER DATA TO OTHER ENTITIES

We may hire other entities to provide products or services to you. We also need to exchange your personal information with these entities so they can complete your request. These entities are not allowed to use your data for other purposes, and we request them to comply with security regulations when providing services.

TIME TO STORE CUSTOMER INFORMATION

m:skinlab stores personal data provided by customers on the internal system. Storage time depends on the service provision process. When the purpose of collection has been completed, or the customer requests to destroy his/her information previously shared, the parties will agree in writing to come up with an appropriate handling method. Users access and edit personal information. If customers want to edit personal information, don’t hesitate to get in touch with m:skinlab’s customer care staff via:

Hotline: +84 932 404 606

1. Email: info.mskinlab@gmail.com

2. Send a request to change information via chatbox on the website, Facebook, etc.

THE COMPANY COLLECTING AND MANAGING INFORMATION

Myra Beauty TM & DV Limited Company

182 Trung Nu Vuong, Binh Thuan Ward, Hai Chau District, Da Nang

+84 932 404 606

COMMITTED TO INFORMATION SECURITY

m:skinlab is committed to protecting customer information, complying with the Privacy Act and the National Privacy Principles. We do not share customer data with any third parties other than the relevant parties. In some special cases, we are required to disclose customer information. For example, there is a legal basis for sharing information that is lawful to respond to investigative requests from police, prevent threats to life, or follow the purposes of law enforcement.